-
If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. To narrow it down, enable each add-in one by one, restarting Outlook after enabling each add-in. You need to repeat this process until you identify the add-in that causes Outlook to crash. Once you find it, remove it from Outlook by selecting it and then clicking the “Remove” button. Is the classic Outlook email client crashing when you create or open a new email?
Outlook crashes or stops responding when used with Office 365
I suspect it’s an update that came down recently but I have no idea which one. You could try just removing all the April Office patches in Windows Update. It is possible it’s a patch doing this, a plugin or extension or something else, but without an error or log entry, it’s hard to tell.
I didn’t have to reboot, but did have to get users signed off before running the third command. Try the tool mentioned above because it is effective and convenient, and it scans and fixes errors in both PST and OST files. This tool can be downloaded for free as a trial version.
Steps to Fix Microsoft Outlook Crashes When Opening Due to PST Corruption
It looks like Microsoft has acknowledged this Repair Microsoft email client issue within the M365 Portal (Issue ID MO978220). This should resolve the issue with Microsoft Outlook crashing. Launch the recovery assistant if you’ve tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Here is the next solution for your Microsoft Outlook keeps crashing on Windows.
Fix 6: Rebuild The Outlook Data File
After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved. You can follow some troubleshooting steps to fix this Outlook crash. Somebody somewhere else figured out that disabling Weather on the Calendar in the Calendar options also stopped this crash. Root causeA recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s leading to this impact. User impactUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices. I have been running it on affected terminal servers using admin rights.
Repair Your MS Outlook Account
For that, we have suggested a reliable PST Recovery Tool. After that, Outlook will check for and install any available updates. Once the Outlook update process is complete, reopen the Outlook application. Again, check if Microsoft Outlook crashes when opening. Run the classic Outlook advanced diagnostic troubleshooter if you’ve tried all of the preceding steps and Outlook is still crashing or hanging.
How to fix Outlook crashing issue? <br>ProcedureExit Outlook.Open a Run dialog box. …Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025<br>
Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June. Microsoft has once again acknowledged the issue, but this time they have also explained the reason behind the crash. Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions. She enjoys researching and crafting content that assists database administrators, businesses, and beginners in resolving various issues related to MS SQL, MySQL, and Microsoft Exchange. This should resolve the issue of ‘Outlook keeps crashing’. If not, you can try reinstalling Office 365 or repairing it.
Investigate possible issues caused by add-ins
It will resolve the Microsoft Outlook crashing issue to some extent.If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.Scope of impactImpact is specific to some users who are served through the affected infrastructure.This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected.To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem.You could try just removing all the April Office patches in Windows Update.Follow the given ways along with their steps to fix the error and access your files.
Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users. Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size.
We have mentioned all manual troubleshooting solutions that you can try one by one. However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results.
- You must be logged in to reply to this topic.